Call us on 1300 135 235

Voicemail

With EscapeNet's Voicemail service, you can check your messages while you.re at home or out and about. You can even organise a wake-up or reminder call.

All phones are capable of having voicemail and no additional hardware is needed.

Instructions

To begin using Voicemail, you.ll first need to set up a Personal Identification Number (PIN) and personal greeting. To do this, follow the steps below:

Please note, the first time you access your Voicemail, you will be asked to enter a default PIN number. This number will be the last 4 digits of your home phone number.

Setting up your PIN

  1. Press *96 to enter Voicemail
  2. Press 8 for User Options
  3. Press 4 for Set-up Options
  4. Press 7 to change your PIN
  5. Enter your new PIN then press #
Changing your personal greeting
  1. Dial *96 to enter Voicemail
  2. Press 8 for User Options
  3. Press 4 for Set-up Options
  4. Press 4 to change your personal greeting, then follow the prompts

Listening to messages at home

  1. Lift the receiver. If you hear a fast but interrupted dial tone, you have messages in your Voicemail box.
  2. Dial *96 to enter Voicemail. To hear your messages, follow the instructions.

Listening to messages when you.re away from home

  1. Dial 13 33 21 from any phone.
  2. Enter your Voicemail number (your phone number, including area code) and press #. E.g. press 029270XXXX#.
  3. Enter your PIN and press #.

Deleting, replaying and saving message

  1. Once you have heard each message, you will be given these options:
  2. To delete, press 3.
  3. To replay, press 7.
  4. To save, press 5.

Setting up a wake-up or reminder call

  1. Dial *96 to enter Voicemail.
  2. Press 8 for User Options.
  3. Press 8 for Wake-up Call.
  4. Press 2 to set up a new Wake-up Call.
  5. Follow the prompts to enter a phone number and time.

Cost and Availability

EscapeNet voicemail is charged at $4.40 per month and is available on any telephone. Call retrieval is free from your home phone and normal call costs apply from all other telephones.

Setting It Up

To activate Voicemail simply order online or contact one of our friendly staff on 1300 135 235